The uptake of social media in civil
societies around the world has been unprecedented in terms of rapidity and
saturation. According to van Dijck in ‘December 2011, 1.2 billion users
worldwide’ interacted through social media (2013, p.4). The ability to construct
identity is the foundation of online social media, which offer users unprecedented
levels of control over how they present themselves online. This control, which can
be used for anonymity, has been integral to the utilization of social media
platforms for generating social, political and cultural change. Throughout this
discussion I will critically analyse the identity construction function of
social media by analysing my own online personae.
According to Papacharissi social networking
sites are primarily platforms for ‘self presentation and identity negotiation’
(2010, p. 304), that enable users to construct a virtual or ‘networked’ self
(2010, p. 304). Smith and Watson have also suggested that online identities are
co-constructed, because they are influenced by many different factors, which
are beyond the control of individual social media users (2014, p. 71). These
factors include contextual factors, such as the type of platform being used and
the purpose for which the platform is being used, as well as social factors, such
as the influence of peers, other users and cultural expectations (Wilkinson
& Thelwall 1010, p. 2313).
Wilkinson and Thelwall explored the signficance
of contextual factors to identity construction in their analysis of the 2008
global ‘eclipse’ of Myspace and Facebook,
in which Facebook displaced Myspace as the most used social media network in the world (2010,
p. 2313). Those authors identified differences in how users
constructed identity on Facebook and Myspace, suggesting that Myspace promoted artistic expression by
allowing users to customise their profiles using graphics and music (2010, p.
2312), whereas Facebook emphasised utility, information sharing and using
friends as ‘identity marker[s]’ (2010, p. 2313). Therefore, Facebook’s
displacement of Myspace appears to
support the idea that online identity is co-constructed, and that users define
their online (and perhaps their offline) ‘self’ not just by their personal expressive
choices, but also by their social interactions. This focus on social interaction is evident from my own experience of Facebook, which actively promotes the public expression of familiarity through 'tagging', 'friending' and 'liking'.
Just like the old adage, identity is ‘not
what you know, but who you know’ (Kiisel 2012). This idea is evidenced by the phenomenon
of the ‘profile image’, the cornerstone of online identity, because many users,
myself included, set ‘profile images’ depicting themselves with other people. The
reasoning behind my decision, which may be indicative of the logic of other
social media users, is two-fold. Firstly, the group ‘profile image’ connotes
that a user has an active offline social life or is ‘popular’, which in this
era of celebrity culture is a socially desirable characteristic (Marshall 2010,
p. 41). Secondly, the ‘profile image’ represents the most exposed part of the
online identity, being visible to those outside of the users’ chosen social
media community. As such, selecting a ‘profile image’ that depicts multiple
people provides some anonymity and protection to the user. Further, the
‘profile image’ demonstrates not only the co-constructive nature of online
identity, but also the potential for the collectivization of online identity and
the integration of online and offline ‘selves’.
The control social media users have over
how much or how little they reveal of their offline ‘self’ also relates to the
debate regarding whether online identities can be authentic. This reference to
‘identities’ plural is important because although users may maintain
cross-platform coherence, each platform gives rise to an identity that
is essentially unique. It has been found that ‘users are well aware of both
their own self-representation and their audience expectations’ when
constructing identity on social media (Matic 2011, p. 20). However, it could
also be said that social media has merely highlighted or extended the
performative nature of identity by bringing different social contexts into the
one metaphorical location (Orenstein
2010). The ‘self’ I present in my University class is different to the
‘self’ I present professionally, or in social situations. It seems that social
media has created a convergence (or perhaps collision) of these traditionally
separate private and public spheres (Marshall 2010, p. 40; Fuchs
& Trottier 2013, p. 9).
Users have responded to this convergence in
two key ways. Some have separated their spheres by confining each to certain
social media platforms. For example I confine my public sphere to Twitter. This specialization of social media platforms appears to be a
feedback process, in which users and creators shape the purpose for which
platforms are used (Papacharissi 2009, p. 207). Another way in which users
negotiate the issues brought about by convergence of social spheres is through
the utilization of privacy settings. The refinement of privacy settings on
social media platforms has enabled users to create multiple variations of their
identity within a single platform, by providing increased control over
information (Papacharissi 2009, p. 207). On my Facebook I am a member of
multiple disparate communities (‘groups’), in which I am able to present a
different version of my ‘self’. The importance of control over information highlights
the importance of non-disclosure in relation to online identity, because in informational
terms discretion is just as significant as disclosure.
Overall, identity construction is the foundation of social media, as it forms the basis of all online interaction. In my analysis of my own social media use, it is clear that I have constructed a different identity for each platform, and even variations of that identity within each platform. Additionally, each identity has been co-constructed within a social and cultural context that has drawn in aspects of both my online and offline selves (Smith & Watson 2014, p. 71). Although these identities may be incomplete and unauthentic, each identity serves the fundamental purpose of enabling online interaction, which ultimately is what social media is for.
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